Meet our Team
Professional, Experienced & Trusted
Todd Upshaw
Owner
Todd Upshaw’s plumbing journey began in the late 1980s when he co-founded a company that grew from a small team of three to a thriving business with over 40 employees. After honing his craft and gaining decades of hands-on experience, Todd decided to branch out on his own. In 2010, Upshaw Plumbing was born in Buford, GA—a community Todd is proud to call home.
Todd’s deep ties to Buford run through every aspect of his life. It’s where his wife, Shelly, teaches and where they raised their family while watching the city evolve. Through it all, his commitment to serving the local community has remained steadfast.
At Upshaw Plumbing, Todd leads a team dedicated to delivering high-quality solutions with honesty, fairness, and unmatched expertise. His ability to understand entire plumbing systems—not just individual components—sets his company apart, allowing them to solve complex issues and go beyond basic repairs or replacements.
As a State of Georgia Master Plumber Class II (unrestricted), and a preferred vendor and installer for Navien, Rinnai, and Rheem, Todd brings a wealth of certifications and decades of craftsmanship to every project. He and his team are also Georgia Soil & Water Conservation Commission Certified, further reflecting their commitment to excellence.
Whether fixing a leak, installing advanced systems, or building trust through exceptional service, Todd’s mission remains simple: to be the only plumber you’ll ever need.
Brent Carpenter
Technician / Operations
Brent Carpenter brings a wealth of experience and a passion for helping others to his role at Upshaw Plumbing. Since joining the team in 2019, Brent has been a vital part of delivering punctual, honest, and efficient service that customers have come to expect.
Brent began his plumbing career in 2004 and, despite a brief hiatus during the 2008 housing market crash, returned to the trade because he missed the camaraderie with fellow plumbers and the satisfaction of solving customer problems. His dedication to integrity and fairness shines through in every interaction.
A resident of Cherokee Bluff, Brent has been married to his wife, Amy, for 31 years. Together, they have three children—Blake, Bailey, and Jessie, who is currently a junior at Cherokee Bluff High School.
Brent’s impressive career also includes management roles in the tool distribution industry, where he advanced to East Coast Operations Manager. This background has honed his skills in leadership and efficiency, which he brings to his work at Upshaw Plumbing.
Outside of work, Brent enjoys meeting new people and using his expertise to solve plumbing challenges, making a positive impact on every customer he serves.
Clay Upshaw
Lead Technician
Clay Upshaw has been an essential part of the Upshaw Plumbing team since 2014, bringing years of experience and a customer-focused approach to his role as Lead Technician. With a background in water distribution, Clay made a seamless transition into plumbing, where he thrives on building meaningful relationships with customers while solving their plumbing problems.
Clay is known for his prompt and professional service. Customers can count on being greeted by knowledgeable and caring team members who are committed to delivering the best solutions with efficiency and expertise.
A resident of Monroe, Georgia, Clay is married to Paige, and together they have a 21-year-old son who is currently attending college and working part-time at Upshaw Plumbing.
Clay’s passion for his work lies in meeting new people, solving problems, and creating positive experiences for every customer he serves. His dedication to the trade and the relationships he builds make him a valued part of the Upshaw team.
Jeremy Horner
Plumber
Jeremy Horner joined the Upshaw Plumbing team with over a decade of plumbing experience, bringing a strong work ethic, hands-on expertise, and a deep passion for the trade. Originally from Illinois, Jeremy made the move to Georgia and quickly became an essential part of the team, known for his reliability, honesty, and commitment to quality craftsmanship.
Jeremy is recognized for his calm, professional approach and his dedication to doing the job right the first time. Customers appreciate his steady demeanor and trust that their plumbing needs will be handled with care, precision, and integrity every time.
Outside of work, Jeremy enjoys spending time with family and friends, as well as hunting, fishing, golfing, and building or riding motorcycles. These hobbies reflect his appreciation for craftsmanship, balance, and the satisfaction of a job well done. These values make him a valued member of the Upshaw Plumbing team.
Jax Kent
Plumber Apprentice
Jax Kent joined the Upshaw Plumbing team in 2024, bringing reliability, focus, and a strong desire to learn the plumbing trade. A Buford native, Jax takes pride in serving the community he’s grown up in, delivering the same care and attention to neighbors that define the Upshaw name.
As an apprentice, Jax approaches each day as an opportunity to learn and grow. He’s drawn to the hands-on nature of the trade and is known for his attention to detail, strong work ethic, and commitment to doing things right the first time.
Outside of work, Jax enjoys spending time with family and friends, trying new foods, and playing guitar. His curiosity, enthusiasm, and dedication to personal growth make him a valued member of the Upshaw Plumbing team and a bright part of its future
Brianna Edwards
Customer Relations Manager
Brianna Edwards has been a valued member of the Upshaw Plumbing team since May 2025, bringing warmth, organization, and a genuine care for people to her role as Customer Relations Manager. She ensures every customer receives friendly, attentive service from the first call to the final follow-up.
Known for her calm and caring approach, Brianna helps set the tone for the professionalism and reliability that define the Upshaw Plumbing experience. Her strong communication skills and dedication to customer satisfaction make her an essential part of the team.
Outside of work, Brianna enjoys spending time with family, camping, exploring the outdoors, and relaxing with embroidery projects. Her creativity and appreciation for connection shine through in the way she supports both customers and colleagues every day.
